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I can't log in to Canvas!

294 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 19, 2022    Canvas Logging in password

 

Most Canvas login problems can be fixed by completing these two steps:

1:  are you on the Bastyr Canvas site?  It will have a Bastyr logo flag photo as a background.  The link is: https://bastyr.instructure.com/login/ldap  Make sure you're not on another school's Canvas page or Canvas's default page!

2: are you using your Bastyr Credentials?  These are the passwords and usernames that you use for things like MyBU, email, and the library off-campus authentication.  It should be firstname.lastname for students.  If you're unsure of your password, contact IT to have it reset:  helpdesk@bastyr.edu.  You can also try to reset your password yourself:  https://tolfuin.bastyr.edu.

The library staff may be able to help you or walk you through the steps, but only IT can reset your password for you.

 

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